Warranty
Bondic is guaranteed to be free of defects in both materials and workmanship. 

RETURNS
If you wish to return your order to us, you must notify us within 30 days of purchase and obtain a Return Merchandise Authorization (RMA) number. Only returns that are accompanied by an RMA number will be accepted.

In order to be eligible for a refund, the product must be unopened in its original packaging and in as new condition. Upon receipt we will inspect the product and determine that it meets this criteria. Any returned goods that fail to meet this criteria will not be eligible for a refund.

Returns must be sent to us with adequate packaging and correct postage to ensure safe and timely arrival. Bondic does not accept liability for goods sent by you that are damaged during transit. In such cases you are responsible for pursuing a claim with the relevant courier service.

RETURNING DAMAGED GOODS
You must notify us in writing by email, fax or letter within 7 days of receipt of damaged goods in order to obtain an RMA number. Only returns that are accompanied by an RMA number will be accepted.

Damaged goods must be returned to us as you received them, unused and in original condition and packaging. Upon receipt we will inspect the goods and either exchange the items or issue a refund.

Returns must be sent to us with adequate packaging and correct postage to ensure safe and timely arrival. LBTI does not accept liability for goods sent by you that are damaged during transit. In such cases you are responsible for pursuing a claim with the relevant courier service.

ORDER CANCELLATION
Should you wish to cancel your order for any reason, you must contact us in writing by email, fax or letter with your contact information and order number. Only orders that have not yet been shipped can be cancelled. If you need to return an item that has already been shipped, please see the Returns section below.

If you do not receive your order within 30 days from the date you placed the order, you must notify Bondic in writing with your contact information and order number. We will investigate and at our discretion either replace any non-delivered item or refund the amount paid by you.

BACKORDERS
If the item you ordered is temporarily out of stock, it will be back ordered and shipped to you as soon as it becomes available.

GUARANTEE

Bondic will not be liable to you for any indirect or consequential loss, damages or expenses arising from the improper use of our products and shall have no liability to pay any money to you by way of compensation.